What is the best way to reserve Casa spello?
The best option for you (and for us) is for you to book directly on Casa Spello website. We also list our home(s) on popular booking sites like Airbnb.
All transactions made through our website are easily and securely processed using your credit/debit card.
We’re happy to answer any questions in advance and/or complete your booking for you. You can reach us at casaspello@gmail.com.
What is your cancellation policy?
We try to be flexible with cancellations. However, because we are a small business, we are heavily impacted when our guests have to cancel.
If you can give us notice of your cancellation more than 90 days from your check-in date, we will offer a refund, minus a $500 cancellation fee.
If you must cancel sooner than 90 days from your check-in date, we will unfortunately not be able to offer a refund—unless we are able to rebook your dates. If another guest books some or all of your original dates, we will refund whichever dates have been booked, minus a $500 cancellation fee.
**Note that in order to get a last-minute booking, we may have to offer a discount on our nightly rate. In that case, we can only refund you that discounted rate.
Thank you in advance for your understanding.
Should I purchase travel insurance?
As travelers ourselves, we rarely go anywhere without purchasing travel insurance. This protects you should you face an emergency that requires you to cancel your vacation. (Check your travel insurance provider for what constitutes an emergency.) In addition to travel cancellation, most travel insurance plans also offer coverage for lost luggage and more.
Do you have a minimum night’s stay?
We have a 3-night minimum on most reservations, but again, we try to be flexible when the calendar/circumstances allow. Use our booking calendar to check for availability and contact us via email at casaspello@gmail.com with any questions. We encourage long term bookings!
How far are you from the airport?
We are approximately 120 miles (195km), or roughly a 2 and half hour car ride from Leonardo da Vinci–Fiumicino Airport. If you plan to arrive by train from the Airport, you will have to take the Leonardo Express to Roma Termini station and from there you take the train to Spello. The direct train from Termini station takes about 2 hours-if you need to change trains at Foligno it is only a few minutes longer. Although it is easier to rent a car to ensure that you visit many of the Umbrian villages and the countryside, do remember that Spello is a pedestrian town with very limited car traffic. It does have a train station that can transport you to nearby towns.
What is the check-in time?
Check-in time is 3PM local time.
What is the checkout time?
Checkout time is 10AM local time.
Is Casa Spello wheelchair accessible?
Casa Spello is not wheelchair accessible.
Can I bring my pet?
We love animals and wish you could; however, our condo community is a NO PETS community. However, should you book long term arrangement can be made depending on the type of pet you have and a pet deposit will be required and pre arranged.
Are you allowed to smoke at casa spello?
Our home is strictly non-smoking.
What personal care amenities are included?
Hairdryer, iron/ironing board, shampoo, conditioner and bar soap are all provided for you. As well as toilet paper for the first few days of your stay.
Are linens included?
Yes, we include a set of high-quality hospitality bed linens, bath towels, and pool/beach towels for you to use during your stay.
Will your home have internet/Wi-Fi?
Yes, we do have high speed internet.
Does your home have A/C?
We do have A/C. in all our units except in the Garden studio Cleopatra where we have ceiling and standing fans.
Do you have laundry facilities?
You will find a washing machine in all the units, as well as laundry detergent, at the house. Should you stay longer than 7 nights you will have to provide your own laundry detergent. We provide drying racks since in Italy the dryers are not as efficient and use too much electricity.
Is late checkout available?
Checkout for Casa Spello guests is at 10:00 AM.
If you would like to checkout later than 10 am let us or our check in lady know and we will do our best to accommodate you, if we do not have other guests checking in the same day.
How about early check-in?
If the unit is available and if our check in staff can meet you at a convenient time, we are happy to try our best to accommodate you.
Do I need a car to get around?
If you want to visit villages nearby Spello and explore Umbria and nearby Tuscany or Marche, you should rent a car. You could rent a car at Fiumicino Leonardo da Vinci Airport on arrival in Rome or you could arrive to Spello by train and rent a car in nearby Perugia. It is more convenient to rent a car on arrival. Driving in and around Umbria is much easier than driving inside Rome or the historic centers of Florence and Milan.
Do you have a license to operate a vacation rental?
Yes, Casa Spello has a license to operate as a vacation rental.
Can I leave my luggage at the condo before check-in time?
You can leave your luggage before check in if you make arrangements with our check in lady.
What is the minimum age requirement to book the house?
The minimum age to book the house is 25 with a valid ID.
Do you provide baby gear?
We have a baby crib with sheets and blankets.
Summer Tips
You will be in the heart of the Umbrian countryside , please bring mosquito repellent. To help keep the unit cooler , keep your apartment shades closed during warm hours and your mosquito screens closed at all times.